Your Order will be processed no later than 5 (five) business days following the day the Order was confirmed and paid for on the Site. In case of unavailability of the product ordered, including due to our suppliers’ stock shortage, you will be informed as soon as possible and you will be able to cancel the Order. You will then have the option of requesting either a refund of amounts paid within 30 (thirty) days of their payment, or choosing another product (subject to payment/reimbursement of the price difference, as the case may be).
Next, look for a mention about deposits. Sometimes they're called damage or security deposits. This money should be held in trust by the landlord until you move out, unless there is rent that has been left unpaid or furniture has been damaged. If there's no mention of a deposit but the landlord has asked you for one, first check that deposits are allowed in your province, and then ask to have it included in the lease before you hand any money over.

When renting real estate, the person(s) or party who lives in or occupies the real estate is often called a tenant, paying rent to the owner of the property, often called a landlord (or landlady). The real estate rented may be all or part of almost any real estate, such as an apartment, house, building, business office(s) or suite, land, farm, or merely an inside or outside space to park a vehicle, or store things all under real estate law.


In general, RentQuebecApartments.com does not collect, store, use or disclose personally identifying information (" Personal Information ") except in very specific instances, such as, for example, when you list your apartment or enroll as a user of the Services, as further described below. Whenever we collect such Personal Information, you will have a choice regarding whether to provide it, how it will be used, and to whom it will be disclosed. The instances in which RentQuebecApartments.com does collect, store, use and disclose Personal Information are specifically described in this Privacy Policy.
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